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COVID-19

We are constantly monitoring the situation surrounding COVID-19 and are taking the advice of the WHO World Health Organization, the Canadian Government, Provincial and local Health Officials. 

SM Beauty Supply takes the health and safety of our employees, customers and the general public very seriously. We have taken additional safety measures. 

 

These are some of the measures we have implemented:-

Employees are trained and aware of proper hand washing and disinfecting protocols.

Hand sanitizing stations are available throughout the store. 

Protective mask are mandatory and are required at all times.

  •  Physical distancing signs are posted throughout the store. Everyone is required to stay 2 metres or 6 feet apart. 

  • Signage of store capacity indicating number of customers allowed.  
  •  Floor decals are in place indicating to customers where to stand as they wait in line as well as direction for aisle flow.

  •  Removal of non-essential items from counters.

  • Product sampling are prohibited until further notice.
  •  High touch surfaces are frequently cleaned and disinfected.

  • Contactless payment are preferred. 

 Shipping

 As many shipping company experience increase volumes and additional restrictions due to COVID; orders may have from two to seven days delay added to standard delivery. On-time delivery are being suspended. Orders shipped to the United States may experience longer delivery due to Customs. We are managing delivery standards and remains committed to providing timely and reliable service.